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X-ORIGINAL-URL:https://vienna.impacthub.net/
X-WR-CALNAME:Impact Hub Vienna
X-WR-CALDESC:Where courage meets collaboration
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DTSTART:20260329T030000
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DTSTART;TZID=Europe/Vienna:20261021T130000
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DTSTAMP:20260929T102718Z
CREATED:20260929
LAST-MODIFIED:20260929
PRIORITY:5
SEQUENCE:3
TRANSP:OPAQUE
SUMMARY:Experience Mapping
DESCRIPTION:It’s all about experience. Just think about an event you attended recently, a train trip, or the way you ordered something online – you had needs, thoughts, questions, emotions and feelings while doing that. If we map that journey, we start to see what actually shapes a positive experience in the first place.\nApplying this to the people we build things for – customers, users, attendees – gives us a powerful way to identify pain points, surface opportunities, and spark creativity.\nIn this workshop, you will:\n• understand the purpose and concept of experience mapping\n• practice mapping an experience from different perspectives\n• work in small groups on fast-paced exercises\n• learn about the power of the outcome\nThis workshop is for people who:\n• plan, create, or build products, services, or events\n• work in fields like innovation, consulting, design, or research\n• are curious about experience mapping and want to try it hands-on\nGood to know: expect a lot of thinking, writing, and discussing. No laptop needed.\nRegister here.\n
URL:https://vienna.impacthub.net/events/experience-mapping/
CATEGORIES:Academy
LOCATION:Impact Hub Vienna
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