Tobias Göllner Business modeling, Customer experience, Lean product development, Prototyping, Service Design

Tobias is a product & service developer, design thinking native, entrepreneurship & lean innovation enthusiast, innovation project manager, methods geek, consultant, trainer, conference speaker and moderator. He is co-founder of the product & service development taskforce SHIFT11 (www.shift11.com) and the inhouse innovation training agency SHIFTYARD (www.shiftyard.io). Tobias spent the past several years studying and applying methodologies for the lean development, prototyping and testing of (digital) products, services and business models – his focus lies on the creation of great customer experiences (CX).

Doing that, he’s been working with national & international brands as well as start-up incubators and new ventures and shared his experience during talks in Europe and North America (US & Mexico). Before founding his own company, he gained experience as a management consultant at TPA and in his role as founding director of Pioneers Discover.