Tobias Göllner Business modeling, Customer experience, Lean product development, Prototyping, Service Design

Tobias is a product & service developer, design thinking native, entrepreneurship & lean innovation enthusiast, innovation project manager, methods geek, consultant, trainer, conference speaker and moderator. He is co-founder of the product & service development taskforce SHIFT11 ( and the inhouse innovation training agency SHIFTYARD ( Tobias spent the past several years studying and applying methodologies for the lean development, prototyping and testing of (digital) products, services and business models – his focus lies on the creation of great customer experiences (CX).

Doing that, he’s been working with national & international brands as well as start-up incubators and new ventures and shared his experience during talks in Europe and North America (US & Mexico). Before founding his own company, he gained experience as a management consultant at TPA and in his role as founding director of Pioneers Discover.